Maybe you’ve had “Jim”s in your life, maybe not.

There are two Jims I remember from my days in the Ford Parts and Service IT organization. I’ll start with the first Jim.

The first Jim really defined “rough around the edges.” He was an old-school COBOL programmer working with IBM’s IMS (Information Management Systems) databases. He was also a man with few, if any, social graces. Not that it mattered to him. He was a stocky Black guy, craggy face set in perpetual scowl — or, at least in a...

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