This is Part Two of the Norman Conquest.

A while back, I told you all about Norm, in this reflection: The Norman Conquest, Part One. In Part One, I suggested that Norm represented a kind of common man — certainly me, if not you.

It’s time to look at the other guy.

This is Norman, never Norm, in the same way that King James isn’t, well, King Jim. You just don’t do that. (1)

Every organization has a Norman. He’s the larger-than-life individual, whose curriculum vitae transcends the mortal;...

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