David Soubly

If you’ve ever worked in a large organization, you’ve probably wondered from time to time, just what the heck they’re smoking in the C-Suite.

If the vision, goals and objectives at the top of the house were crystal-clear to everyone, we wouldn’t have so many misfires at the Dilbert level.

Why is this? What can we do about it?

We can talk about any number of reasons. Things like, “The folks in the trenches don’t have to worry about the big picture the way we do.” (Counter: “The folks...

This is Part Two of the Norman Conquest.

A while back, I told you all about Norm, in this reflection: The Norman Conquest, Part One. In Part One, I suggested that Norm represented a kind of common man — certainly me, if not you.

It’s time to look at the other guy.

This is Norman, never Norm, in the same way that King James isn’t, well, King Jim. You just don’t do that. (1)

Every organization has a Norman. He’s the larger-than-life individual, whose curriculum vitae transcends the mortal;...